Thank you for the invoice, my colleague Kath in accounts will be smiling like a Cheshire Cat in receipt of that!
Take this opportunity to give you an update. My customer was up, running and in production again by 11am this morning. I was extremely impressed by all involved at Invicta, from the sales team through the warehouse colleagues who organised the Motor to be ready at 7.30am this morning for collection. A large motor from site failure to installed and operational, all within a matter of hours. Please pass on my thanks to all involved.
Mike | MD | Engineering Co
Happy Invicta Customer
Charlie Chamberlain Invicta Vibrators, Drives & Controls awesome service from start to finish. Good, fair price and delivered. Main screen motor replacement went smoothly this morning with good communication from all sides.
Happy Customer | Huntingdon
Invicta Service and Quality
We did order 3 off motors and had delivery last week. I am very pleased with the service and quality of the product and will order again if I need any more
Kevin | Asphalt Plant Supervisor
Many Thanks for your Help
Many thanks for your help. I want to express my sincere thanks for your excellent and courteous service; it has helped hugely at this end and calmed many a shredded nerve! I would not hesitate to use Grantham again. Many thanks again. Kind regards
John | Engineering Manager
Always impressed with Invicta Service
"Having worked closely with Invicta as a supplier for over 15 years I am always impressed with the service levels provided and the commitment to support our business needs. The majority of lead times have been reduced to meet the increasing demands of our production and replacements for equipment on sites around the world. Our contacts within Invicta know our business and work with us to offer product development that suits the needs of our equipment. We are reliant on the performance of our supply chain to be leaders in our field and to know that we have this level of support from a key supplier especially in the testing times that we find ourselves in, we are extremely appreciative.”
Trevor | Foundry Machinery Customer.
Fantastic Customer Service from Invicta
"For me personally as I grew through the electrical role I was always led to believe that getting vibrating motors and spares was almost impossible as they were mega expensive with very long lead times. Since working with Invicta I have found this not to be the case. Which is very handy to know. The customer service I have received from yourself and mick has been fantastic, with other alternatives offered when you couldn’t fulfill my order fast. From an engineering perspective it was nice to work through the different options I have rather than just simple forward and back meaningless emails. Thanks again, I look forward to working with you in the future.”
Jake | Quarrying Customer
Will definitely Use Invicta Again
"The service we received from the sales team was very good and the product itself appears to be of very good build quality. The three units are currently installed and operating as they should. I would not have any qualms about using Invicta vibrating motors or Grantham Engineering for parts again”
Ian | Engineering Customer
Very Positive Dealings with Invicta
"My dealings with Invicta regarding a recent enquiry have been nothing but positive. From the moment I sent the enquiry, I had answers within minutes and an order placed soon after for a unit that we were struggling to identify. Charlie was friendly and knowledgeable ensuring that I had all the information I needed and that all my questions were answered. "
Aidan | Contracting Services
Invicta are Professional and Helpful
"I found Invicta to be extremely professional and extremely helpful. They were able to respond immediately and provided a same day delivery which got me out of a very deep hole. I have no hesitation in recommending Invicta to anyone.”